Shipping & Returns
Free UK Next Day Delivery
UK Mainland* Next Day, Mon-Sat Delivery |
Free over £30 (or £3.95) |
USA Mainland Economy 5-8 Business Days |
Free over $50 (or $6.99) |
USA Mainland Standard 3-4 Business Days |
$9.99 |
USA Mainland Express 1-2 Business Days |
$14.99 |
Dispatch Locations
UK, Europe & ROW orders are dispatched from our UK warehouse.
USA orders are dispatched from our USA warehouse.
Dispatch Times
Cut Off Times (UK Timezone):
- Order by 4pm Monday to Friday
- Order by 11am Saturday
Orders received after the cut-off are dispatched the following business day.
For USA orders please allow 1 business day for picking and packing.
*Scotland, Northern Ireland & Islands
Deliveries to towns and cities in Scotland will usually be Next Working Day.
Shipments to areas not on the mainland or to remote areas will take a bit longer:
- Northern Ireland - allow 2-4 Business Days.
- Scottish Highlands - allow 2-4 Business Days.
- Isle of Man - allow 2-4 Business Days.
- Channel Islands - allow 3-5 Business Days. Tracked until handover to local postal services.
**USA Non-Mainland Shipping
Sorry, but we do not currently ship to Hawaii, Alaska, Puerto Rico, US Virgin Islands or other islands and territories of the USA.
You can find Stories & Ink stocked at Target stores in Hawaii and available nationwide via Target.com.
Returns
Return any item purchased directly from us within 60 days for a full refund.
The product can be used or unused, so you may as well use it!
We want you to be completely happy with your purchase, but if a product doesn't work for you, don't worry! We will take it back and refund you the product price and shipping.
If your product was part of a discounted bundle we refund the discounted price of each item.
How to Return
Email help@storiesandink.com to start a return.
Returning Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.